How To Fix EEWA_SD010 - &1 &2 cannot be canceled.

SAP Error Message - Details

• Message type: E = Error

• Message class: EEWA_SD - Messages for SD

• Message number: 010

• Message text: &1 &2 cannot be canceled.

What causes this issue?

&V1& &V2& cannot be canceled.
Possible causes:
The document has already been partly or completely billed.
The document has already been partly or completely posted.

System Response

The debit memo request will not be canceled. The process is stopped.

How to fix this error?

Please, cancel the corresponding billing document.

Procedure for System Administrators

The follow-on process of creating a credit memo is not set or a credit
memo is not to be created. Please check and - if applicable - enhance
the relevant Customizing for resetting SD documents.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EEWA_SD010 - &1 &2 cannot be canceled. ?

  The SAP error message EEWA_SD010 typically indicates that a specific document or transaction cannot be canceled due to certain conditions or constraints. This error is often encountered in the context of Sales and Distribution (SD) processes, such as sales orders, deliveries, or billing documents.
  Cause:
  
  Document Status: The document you are trying to cancel may be in a status that does not allow cancellation. For example, if the document has already been invoiced or if it is part of a completed process, cancellation may not be permitted.
  Dependencies: There may be dependent documents that are linked to the document you are trying to cancel. For instance, if there are subsequent deliveries or invoices, the system may prevent cancellation to maintain data integrity.
  Custom Logic: Custom enhancements or user exits in the SAP system may impose additional restrictions on cancellation.
  Authorization Issues: The user may not have the necessary authorizations to perform the cancellation.
  
  Solution:
  
  Check Document Status: Review the status of the document you are trying to cancel. If it has been fully processed (e.g., invoiced), you may need to reverse the invoice first or follow the appropriate process for handling completed transactions.
  Review Dependencies: Check for any dependent documents that may be preventing the cancellation. You may need to cancel or reverse those documents first.
  Consult Custom Logic: If there are custom enhancements in your SAP system, consult with your ABAP developer or SAP Basis team to understand if any custom logic is affecting the cancellation process.
  Authorization Check: Ensure that you have the necessary permissions to cancel the document. If not, contact your system administrator to obtain the required authorizations.
  Use Alternative Processes: If cancellation is not possible, consider using alternative processes such as creating a credit memo or a return order, depending on the context of the transaction.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA02 (Change Sales Order), VL02N (Change Outbound Delivery), or VF02 (Change Billing Document) to manage the documents effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide insights into specific scenarios and solutions.
  Documentation: Refer to SAP documentation or help files for detailed information on the specific transaction and its cancellation process.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult SAP's support portal for further assistance.