How To Fix EEWA_RCI031 - Enter a service type

SAP Error Message - Details

• Message type: E = Error

• Message class: EEWA_RCI - Messages for Enhanced Container Management

• Message number: 031

• Message text: Enter a service type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EEWA_RCI031 - Enter a service type ?

  The SAP error message EEWA_RCI031, which states "Enter a service type," typically occurs in the context of the SAP system when a user is trying to create or process a service-related transaction, but has not specified a required service type. This error is often encountered in modules related to service management, such as SAP Customer Service (CS) or SAP Plant Maintenance (PM).
  Cause:
  The primary cause of this error is that the system requires a service type to be specified for the transaction you are trying to execute. This could happen in various scenarios, such as:
  
  Missing Input: The user did not fill in the service type field in the relevant transaction screen.
  Configuration Issues: The service type may not be configured correctly in the system, or the user may not have the necessary authorizations to access certain service types.
  Data Entry Error: There may be a misunderstanding of the required fields, leading to incomplete data entry.
  
  Solution:
  To resolve the EEWA_RCI031 error, you can take the following steps:
  
  
  Check Input Fields: Ensure that you have filled in all required fields, especially the service type field. Look for any mandatory fields that may be highlighted or marked with an asterisk (*).
  
  
  Select a Valid Service Type: If you are unsure of which service type to select, you can usually click on a dropdown or search help (F4) to view available service types. Make sure to select a valid option.
  
  
  Review Configuration: If you are an administrator or have access to configuration settings, check the configuration for service types in the relevant module (CS or PM). Ensure that the service types are defined and active.
  
  
  User Authorizations: Verify that the user has the necessary authorizations to access and select the service types. If not, you may need to contact your SAP security team to adjust the user's roles.
  
  
  Consult Documentation: If you are still facing issues, refer to SAP documentation or help resources for guidance on the specific transaction you are working with.
  
  
  Contact Support: If the problem persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to service management, such as IW31 (Create PM Order), IW41 (Confirm PM Order), or others.
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue.
  User Training: Ensure that users are trained on the correct procedures for entering service types and other related data.
  
  By following these steps, you should be able to resolve the EEWA_RCI031 error and proceed with your transaction in SAP.