How To Fix EEWA_ORDER201 - Order date &1: The customer &2 has a central delivery block.

SAP Error Message - Details

• Message type: E = Error

• Message class: EEWA_ORDER - Messages for Waste Disposal Ordres / Order Management

• Message number: 201

• Message text: Order date &1: The customer &2 has a central delivery block.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EEWA_ORDER201 - Order date &1: The customer &2 has a central delivery block. ?

  The SAP error message EEWA_ORDER201 indicates that there is a central delivery block for a customer, which prevents the processing of an order. This error typically arises when a customer has been flagged for a delivery block in the system, which can be due to various reasons such as credit issues, payment problems, or other administrative reasons.
  Cause:
  
  Central Delivery Block: The customer has a central delivery block set in their master data. This means that no deliveries can be processed for this customer until the block is removed.
  Credit Limit Exceeded: The customer may have exceeded their credit limit, leading to a block on deliveries.
  Payment Issues: There may be outstanding payments or issues with the customer's account that have resulted in a delivery block.
  Administrative Reasons: The block could be due to internal policies or administrative decisions regarding the customer.
  
  Solution:
  
  
  Check Customer Master Data: 
  
  Go to the customer master data (transaction code XD03 for general data or VD03 for sales area data).
  Check if there is a delivery block set for the customer. If so, identify the reason for the block.
  
  
  
  Remove the Delivery Block:
  
  If the block is no longer applicable, you can remove it by editing the customer master data (transaction code XD02 or VD02).
  Ensure that you have the necessary permissions to make changes to the customer data.
  
  
  
  Resolve Underlying Issues:
  
  If the block is due to credit issues, work with the finance department to resolve any outstanding credit problems.
  If there are payment issues, ensure that the customer settles any outstanding invoices.
  
  
  
  Consult with Relevant Departments:
  
  If you are unsure about the reason for the block or how to proceed, consult with your finance or sales department for guidance.
  
  
  
  Documentation: 
  
  Document any changes made to the customer master data and the reasons for those changes for future reference.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer Master Data
  XD02: Change Customer Master Data
  VD03: Display Customer Master Data (Sales Area)
  VD02: Change Customer Master Data (Sales Area)
  
  
  
  User Roles: Ensure that you have the appropriate user roles and authorizations to view and edit customer master data.
  
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional context or solutions related to this error message.
  
  
  By following these steps, you should be able to identify the cause of the delivery block and take appropriate action to resolve the issue.