How To Fix EEWA_MD012 - XPRA OA-SA: CRM object address not active or EHP switch not active

SAP Error Message - Details

• Message type: E = Error

• Message class: EEWA_MD - Messages for Package EEWA_MD

• Message number: 012

• Message text: XPRA OA-SA: CRM object address not active or EHP switch not active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EEWA_MD012 - XPRA OA-SA: CRM object address not active or EHP switch not active ?

  The SAP error message EEWA_MD012 typically indicates that there is an issue with the activation of the CRM object address or that the Enhancement Package (EHP) switch is not active. This error can occur during various operations, such as data migration, system upgrades, or when trying to access certain functionalities related to CRM.
  Cause:
  
  CRM Object Address Not Active: This means that the address object in the CRM system is not activated. This can happen if the necessary configuration or activation steps have not been completed.
  EHP Switch Not Active: This indicates that the required Enhancement Package switch for the CRM functionalities is not activated in the system. This can prevent certain features from being used.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check CRM Object Address Activation:
  
  Go to transaction code SPRO (SAP Project Reference Object).
  Navigate to the relevant configuration settings for CRM and ensure that the address object is activated.
  You may need to check the specific settings for the address management in CRM.
  
  
  
  Activate EHP Switch:
  
  Use transaction code SFW5 to check the status of the Enhancement Package switches.
  Look for the specific switch related to the CRM object address and ensure it is activated.
  If it is not active, you can activate it from this transaction. Note that activating switches may require a system restart or transport.
  
  
  
  Check for Notes and Patches:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error.
  Apply any necessary patches or updates that may resolve the issue.
  
  
  
  Consult Documentation:
  
  Review the official SAP documentation for any specific prerequisites or steps that need to be followed for the CRM object address and EHP switches.
  
  
  
  Testing:
  
  After making the necessary changes, perform tests to ensure that the error is resolved and that the CRM functionalities are working as expected.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SFW5 (for EHP switch management), and SE80 (for development).
  SAP Notes: Regularly check for SAP Notes related to CRM and EHP issues, as they can provide specific guidance and solutions.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.