How To Fix EEWA_EL207 - The signature of the document is not valid.

SAP Error Message - Details

• Message type: E = Error

• Message class: EEWA_EL - Message Class for Enhanced Logistics

• Message number: 207

• Message text: The signature of the document is not valid.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EEWA_EL207 - The signature of the document is not valid. ?

  The SAP error message EEWA_EL207, which states "The signature of the document is not valid," typically occurs in the context of electronic document processing, particularly when dealing with electronic signatures in SAP systems. This error can arise in various scenarios, such as when processing invoices, contracts, or other documents that require digital signatures for validation.
  Causes:
  
  Invalid Signature: The digital signature on the document may be invalid due to corruption, tampering, or an issue with the signing process.
  Certificate Issues: The certificate used to sign the document may have expired, been revoked, or not be trusted by the system.
  Configuration Issues: There may be misconfigurations in the SAP system related to the handling of electronic signatures or the trust store.
  Document Format: The document format may not be compatible with the signature verification process.
  Software Bugs: There may be bugs or issues in the SAP version being used that affect signature validation.
  
  Solutions:
  
  Verify the Signature: Check the document to ensure that the signature is valid and has not been altered. You may need to re-sign the document if it is found to be invalid.
  Check Certificates: Ensure that the signing certificate is valid, not expired, and is trusted by the SAP system. If necessary, update the certificate or add it to the trust store.
  Review Configuration: Check the configuration settings in SAP related to electronic signatures and ensure they are set up correctly. This may involve reviewing settings in transaction codes like STRUST or SSO2.
  Update SAP: If the issue is due to a known bug, consider applying the latest patches or updates to your SAP system.
  Consult Documentation: Refer to SAP Notes or documentation related to electronic signatures for specific guidance on troubleshooting this error.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that address this specific error message or related issues. SAP Notes often provide solutions or workarounds for known problems.
  Documentation: Review SAP documentation on electronic signatures, digital certificates, and document processing to understand the requirements and configurations needed for proper functionality.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the EEWA_EL207 error in your SAP system.