How To Fix EEWA_EL195 - The document was not signed.

SAP Error Message - Details

• Message type: E = Error

• Message class: EEWA_EL - Message Class for Enhanced Logistics

• Message number: 195

• Message text: The document was not signed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EEWA_EL195 - The document was not signed. ?

  The SAP error message EEWA_EL195, which states "The document was not signed," typically occurs in the context of electronic document processing, particularly when dealing with electronic signatures in SAP systems. This error can arise in various scenarios, such as during the approval process of documents or when trying to finalize transactions that require a digital signature.
  Causes:
  
  Missing Digital Signature: The document may not have been signed due to a missing or invalid digital signature.
  Authorization Issues: The user attempting to sign the document may not have the necessary authorizations or roles assigned to perform the signing action.
  Configuration Issues: There may be issues with the configuration of the electronic signature settings in the SAP system.
  Document Status: The document may be in a status that does not allow it to be signed (e.g., already signed, in a locked state, etc.).
  Technical Errors: There could be underlying technical issues, such as connectivity problems with the signature service or issues with the digital certificate.
  
  Solutions:
  
  Check Digital Signature: Ensure that the document is properly signed. If it is not, attempt to sign it again.
  Verify User Authorizations: Check if the user has the necessary permissions to sign the document. This may involve reviewing user roles and authorizations in the SAP system.
  Review Configuration Settings: Ensure that the electronic signature settings are correctly configured in the SAP system. This may involve checking transaction codes related to electronic signatures (e.g., SO10, SSO2).
  Document Status Review: Check the status of the document to ensure it is in a state that allows signing. If it is locked or already signed, you may need to take appropriate actions to unlock or revert the document.
  Consult Technical Support: If the issue persists, it may be necessary to consult with your SAP Basis or technical support team to investigate any underlying technical issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to electronic signatures and document management for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to SAP support for further assistance.