How To Fix EEDMIDESERVPROV100 - Category of service type &1 not same as cat. of leading service type &3

EEDMIDESERVPROV100 - Overview

• Message type: E = Error

• Message class: EEDMIDESERVPROV - Service Provider Messages

• Message number: 100

• Message text: Category of service type &1 not same as cat. of leading service type &3

What causes this issue?

The category of the service type must be the same as the category of
the leading service type of the service provider. Alternatively, if you
choose the category "Not Specified", it does not have to correspond with
the leading service type of the service provider.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EEDMIDESERVPROV100 - Category of service type &1 not same as cat. of leading service type &3 ?

  The SAP error message EEDMIDESERVPROV100 indicates a mismatch in the category of service types in a service provisioning scenario. Specifically, it suggests that the category of the service type you are trying to use does not match the category of the leading service type.
  
  Cause:
  This error typically occurs in scenarios involving service management or service provisioning where:
  
  You are trying to create or modify a service order or service request.
  The service type you are using is expected to be of a certain category (e.g., maintenance, repair, etc.), but the system has detected that it does not match the category of the leading service type that is already defined.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Service Type Configuration:
  
  Go to the configuration settings for service types in your SAP system.
  Verify the categories assigned to the service types involved. Ensure that the service type you are trying to use matches the category