How To Fix EEDMIDESERVPROV097 - No entry found in table &1 for service provider &2 and service &3

SAP Error Message - Details

• Message type: E = Error

• Message class: EEDMIDESERVPROV - Service Provider Messages

• Message number: 097

• Message text: No entry found in table &1 for service provider &2 and service &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EEDMIDESERVPROV097 - No entry found in table &1 for service provider &2 and service &3 ?

  The SAP error message EEDMIDESERVPROV097 indicates that there is no entry found in a specific table for the given service provider and service. This error typically arises in the context of service management or service provider configuration within SAP systems, particularly in modules related to service management, such as SAP Customer Service (CS) or SAP Supplier Relationship Management (SRM).
  Cause:
  The error can occur due to several reasons:
  
  Missing Configuration: The service provider or service may not be properly configured in the relevant tables.
  Incorrect Data Entry: There may be a typo or incorrect entry in the service provider or service ID being referenced.
  Data Deletion: The entry might have been deleted or not yet created in the system.
  Authorization Issues: The user may not have the necessary authorizations to view the entries in the relevant tables.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify that the service provider and service are correctly configured in the relevant tables. This can typically be done in transaction codes like SPRO (for configuration) or SE11 (to view table entries).
  Ensure that the service provider exists in the service provider master data and that the service is defined in the service catalog.
  
  
  
  Validate Data Entry:
  
  Double-check the service provider ID and service ID being used in the transaction. Ensure there are no typos or incorrect values.
  
  
  
  Create Missing Entries:
  
  If the service provider or service does not exist, you may need to create the necessary entries in the relevant tables. This usually involves creating a new service provider or service in the system.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the service provider and service data. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the configuration of service providers and services in your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  
  Tables Involved: The specific table referenced in the error message (denoted as &1) will provide context on where to look for the missing entries. Common tables involved in service provider and service management include:
  
  EEDM_SERVICE (for services)
  EEDM_SERVICE_PROVIDER (for service providers)
  
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SPRO for configuration settings
  SE11 for data dictionary and table entries
  SE16 for data browsing in tables
  
  
  
  By following these steps, you should be able to identify and resolve the cause of the error message EEDMIDESERVPROV097 in your SAP system.