How To Fix EECRMTO020 - Master data template &1 is not of category CRM_POD_INST

SAP Error Message - Details

• Message type: E = Error

• Message class: EECRMTO - OLTP Implementation of IBS-SI Technical Objects

• Message number: 020

• Message text: Master data template &1 is not of category CRM_POD_INST

What causes this issue?

The master data template &V1& has the type &V2&. However, only master
data templates of type CRM_POD_INST are permitted for the object family
'0102' (IS-U PoDs).

System Response

INCLUDE 'KEINE-VERARBEITUNG' OBJECT DOKU ID TX LANGUAGE EN

How to fix this error?

Specify a master data template of type CRM_POD_INST.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EECRMTO020 - Master data template &1 is not of category CRM_POD_INST ?

  The SAP error message EECRMTO020 indicates that the master data template you are trying to use is not of the expected category CRM_POD_INST. This error typically arises in the context of SAP Customer Relationship Management (CRM) when working with master data templates for Product Instances.
  Cause:
  The error can occur due to several reasons:
  
  Incorrect Template Type: The master data template you are using is not defined as a CRM_POD_INST type. This could happen if the template was created or modified incorrectly.
  Configuration Issues: There may be issues with the configuration of the master data templates in the system.
  Data Integrity Issues: The data being processed may not conform to the expected structure or type, leading to this error.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Template Type:
  
  Verify that the master data template you are using is indeed of the category CRM_POD_INST. You can do this by checking the template settings in the SAP system.
  If the template is incorrect, you may need to create a new template or modify the existing one to ensure it is of the correct type.
  
  
  
  Review Configuration:
  
  Ensure that the configuration for master data templates is set up correctly in your SAP system. This may involve checking the customizing settings in transaction SPRO or similar configuration transactions.
  
  
  
  Data Validation:
  
  Validate the data you are trying to upload or process with the template. Ensure that it meets the requirements for the CRM_POD_INST category.
  Check for any inconsistencies or errors in the data that could be causing the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on the specific requirements for master data templates in CRM.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance based on your specific system configuration and requirements.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I for managing CRM orders and data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.