How To Fix EE_WUI_BILLDOC003 - Navigation is not possible, contract account not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EE_WUI_BILLDOC -

  • Message number: 003

  • Message text: Navigation is not possible, contract account not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EE_WUI_BILLDOC003 - Navigation is not possible, contract account not found ?

    The SAP error message EE_WUI_BILLDOC003: Navigation is not possible, contract account not found typically occurs when a user attempts to access a billing document or contract account that does not exist or is not accessible in the system. This can happen for several reasons, including data inconsistencies, incorrect input, or authorization issues.

    Causes:

    1. Non-existent Contract Account: The contract account you are trying to access may not exist in the system.
    2. Incorrect Input: The user may have entered an incorrect contract account number or billing document number.
    3. Authorization Issues: The user may not have the necessary permissions to view the contract account or billing document.
    4. Data Inconsistencies: There may be inconsistencies in the database, such as missing or corrupted data.
    5. System Configuration: The system may not be configured correctly to access the required data.

    Solutions:

    1. Verify Contract Account: Check if the contract account number you are trying to access is correct. You can do this by searching for the contract account in the relevant SAP transaction (e.g., using transaction code FD03 for display).

    2. Check for Data Existence: Use transaction codes like FBL1N (Vendor Line Item Display) or FBL3N (G/L Account Line Item Display) to see if the account exists and has relevant entries.

    3. Review Authorizations: Ensure that the user has the necessary authorizations to access the contract account. This can be checked with the help of your SAP security team.

    4. Data Consistency Check: If you suspect data inconsistencies, you may need to run consistency checks or consult with your SAP Basis team to investigate any potential database issues.

    5. Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.

    6. Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N, FBL3N, FD03, and SE16N (for table display) to help troubleshoot the issue.
    • SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific fixes or recommendations provided by SAP.
    • User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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