How To Fix EE_TOUE210 - Check change of limit values for opt-in/opt-out


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EE_TOUE - TOU Exception Messages

  • Message number: 210

  • Message text: Check change of limit values for opt-in/opt-out

  • Show details Hide details
  • What causes this issue?

    You have changed the limit values for the maximum number of
    opt-ins/opt-outs or their time reference.

    System Response

    These changes are admissible. However, it is possible that these changed
    limit values are exceeded by existing data (opt-ins, opt-outs in
    existing billing documents), particulary if you have reduced the limit
    values or have changed the time reference. These changes do not affect
    this existing data.

    How to fix this error?

    If this change is actually necessary or requested, you do not need to do
    anything else here. Otherwise, we recommend undoing this change.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EE_TOUE210 - Check change of limit values for opt-in/opt-out ?

    The SAP error message EE_TOUE210, which states "Check change of limit values for opt-in/opt-out," typically relates to issues with the configuration of limit values in the context of opt-in or opt-out processes, often seen in the context of utilities or customer management modules.

    Cause:

    1. Configuration Issues: The error may arise due to incorrect or incomplete configuration of limit values for the opt-in/opt-out functionality in the system.
    2. Data Inconsistencies: There may be inconsistencies in the data related to customer preferences or limit values that need to be addressed.
    3. Authorization Issues: The user may not have the necessary authorizations to make changes to the limit values.
    4. Business Rules Violations: The changes being attempted may violate predefined business rules or constraints set within the system.

    Solution:

    1. Check Configuration: Review the configuration settings for the opt-in/opt-out functionality in the SAP system. Ensure that all limit values are correctly defined and that there are no missing entries.
    2. Data Validation: Validate the data related to the customer’s opt-in/opt-out preferences. Ensure that the data is consistent and adheres to the expected formats and values.
    3. Authorization Check: Verify that the user attempting to make the changes has the necessary authorizations. If not, consult with your SAP security team to obtain the required permissions.
    4. Review Business Rules: Check the business rules associated with the opt-in/opt-out process to ensure that the changes being made do not violate any constraints.
    5. Consult Documentation: Refer to SAP documentation or notes related to the EE_TOUE210 error for any specific guidance or patches that may address the issue.
    6. Testing: If changes are made, conduct thorough testing in a development or quality assurance environment before applying changes to the production system.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator) or SPRO (Customizing).
    • Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed, and solutions shared by other users.

    If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.

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