How To Fix EE_TOUE107 - Specify a response category

EE_TOUE107 - Overview

• Message type: E = Error

• Message class: EE_TOUE - TOU Exception Messages

• Message number: 107

• Message text: Specify a response category

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EE_TOUE107 - Specify a response category ?

  The SAP error message EE_TOUE107 "Specify a response category" typically occurs in the context of SAP's Customer Relationship Management (CRM) or Service Management modules, particularly when dealing with service requests, complaints, or similar processes. This error indicates that a required field, specifically the response category, has not been filled out in the relevant transaction or document.
  
  Cause:
  The error is triggered when a user attempts to save or process a document (like a service request or complaint) without specifying a response category. The response category is essential for categorizing the type of response or action that is being taken regarding the service request or complaint.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Identify the Transaction: Determine which transaction or document you are working on when the error occurs.
  
  
  Locate the Response Category Field: In the relevant screen, look for the field labeled "Response Category" or similar. This is usually found in the details section of