How To Fix EE_TOUE104 - TOU exception response(s) were checked and saved

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_TOUE - TOU Exception Messages

• Message number: 104

• Message text: TOU exception response(s) were checked and saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EE_TOUE104 - TOU exception response(s) were checked and saved ?

  The SAP error message EE_TOUE104 indicates that there was an issue related to the handling of TOU (Time of Use) exceptions in the system. This message typically arises in the context of utilities or energy management modules within SAP, where TOU pricing and billing are relevant.
  Cause:
  The error message EE_TOUE104 usually occurs due to one of the following reasons:
  
  Data Integrity Issues: There may be inconsistencies or missing data in the TOU exception responses that are being processed.
  Configuration Errors: Incorrect configuration settings in the TOU pricing or exception handling settings can lead to this error.
  System Bugs: There may be bugs or issues in the version of SAP you are using that affect the processing of TOU exceptions.
  Authorization Issues: The user may not have the necessary permissions to access or modify TOU exception data.
  
  Solution:
  To resolve the EE_TOUE104 error, you can take the following steps:
  
  
  Check Data Integrity:
  
  Review the TOU exception responses to ensure that all required data is present and correctly formatted.
  Validate the data against the expected formats and values.
  
  
  
  Review Configuration:
  
  Check the configuration settings for TOU pricing and exception handling in the SAP system.
  Ensure that all necessary parameters are set correctly and that there are no discrepancies.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  User Authorization:
  
  Verify that the user encountering the error has the appropriate authorizations to access and modify TOU exception data.
  
  
  
  Debugging:
  
  If you have access to development tools, consider debugging the process to identify the exact point of failure and gather more detailed information about the error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  SAP Modules: This error is typically related to SAP IS-U (Industry Solution for Utilities) or SAP CRM (Customer Relationship Management) modules.
  Documentation: Review the official SAP documentation for TOU pricing and exception handling to ensure compliance with best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the EE_TOUE104 error in your SAP system.