How To Fix EE_SE_UPODM_MSG004 - Cannot find Premise Data for Utilities Point Of Delivery &2 on &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_SE_UPODM_MSG - Message class for Utilities Point of Delivery Services

• Message number: 004

• Message text: Cannot find Premise Data for Utilities Point Of Delivery &2 on &1

What causes this issue?

You have tried to select Premise Data for Utilities Point Of Delivery
&v2& (ExternalID &v3&) on &v1&. No Premise Data exists for the given key
date.

System Response

Your request could not be processed.

How to fix this error?

Provide a key date for a time slice with a valid Premise Assignment for
Utilities Point Of Delivery &v2& (ExternalID &v3&).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EE_SE_UPODM_MSG004 - Cannot find Premise Data for Utilities Point Of Delivery &2 on &1 ?

  The SAP error message EE_SE_UPODM_MSG004 indicates that the system cannot find the premise data for a specific Utilities Point of Delivery (POD). This error typically arises in the context of utilities management within SAP, particularly when dealing with customer data, billing, or service orders.
  Cause:
  
  Missing Data: The premise data for the specified POD may not exist in the system. This could be due to data not being created or uploaded correctly.
  Incorrect Configuration: There may be configuration issues in the system that prevent the proper linking of PODs to their respective premise data.
  Data Migration Issues: If data was migrated from another system, there may have been errors or omissions during the migration process.
  Inactive or Deleted POD: The POD might have been marked as inactive or deleted, leading to the inability to retrieve its associated premise data.
  Authorization Issues: The user may not have the necessary authorizations to access the premise data for the specified POD.
  
  Solution:
  
  Check Data Existence: Verify if the premise data for the specified POD exists in the system. You can do this by navigating to the relevant transaction codes (e.g., ES31 for PODs) and checking the details.
  Create or Update Premise Data: If the premise data is missing, you may need to create it. Ensure that all required fields are filled out correctly.
  Review Configuration: Check the configuration settings related to utilities management to ensure that everything is set up correctly. This includes checking the mapping between PODs and premise data.
  Data Migration Review: If the issue arose after a data migration, review the migration logs and processes to identify any discrepancies or missing data.
  Check POD Status: Ensure that the POD is active and has not been deleted or marked inactive.
  Authorization Check: Verify that the user has the necessary permissions to access the premise data. If not, adjust the user roles or permissions accordingly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ES31 (Utilities Point of Delivery), ES32 (Premise Data), and SE16 (Data Browser) to investigate the issue further.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  Documentation: Review SAP documentation on utilities management and premise data handling for best practices and troubleshooting steps.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.