How To Fix EE_SALES076 - The quantity for product &1 is always exactly one

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_SALES -

• Message number: 076

• Message text: The quantity for product &1 is always exactly one

What causes this issue?

You cannot change the quantity.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can put the product into a new item in the sales document.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EE_SALES076 - The quantity for product &1 is always exactly one ?

  The SAP error message EE_SALES076 indicates that the system has encountered an issue where the quantity for a specific product (denoted by &1) is expected to be exactly one. This error typically arises in the context of sales order processing, particularly when dealing with products that are configured to be sold in single units or when certain business rules dictate that only one unit can be processed at a time.
  Cause:
  
  Product Configuration: The product may be configured in such a way that it can only be sold in single quantities. This is common for items that are serialized or have specific handling requirements.
  Sales Order Settings: The sales order may have been set up with rules that restrict the quantity of certain products to one.
  Business Rules: There may be business rules or validations in place that enforce a one-to-one relationship for specific products, often due to inventory management or pricing strategies.
  
  Solution:
  
  Check Product Master Data: Review the product master data to ensure that the settings allow for the desired quantity. If the product should be sold in larger quantities, you may need to adjust the configuration.
  Review Sales Order Configuration: Check the sales order configuration and any associated rules that may be enforcing the one-unit restriction. This may involve looking at the sales document type or item category settings.
  Adjust Quantity: If the product is indeed meant to be sold in single units, ensure that the quantity entered in the sales order is set to one. If you need to sell more than one, consider whether you need to create multiple line items or if the product can be configured to allow for larger quantities.
  Consult Documentation: Refer to SAP documentation or consult with your SAP support team to understand if there are specific configurations or settings that need to be adjusted for your business processes.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on configuration settings.
  Transaction Codes: Familiarize yourself with transaction codes related to sales order processing (e.g., VA01 for creating sales orders, VA02 for changing them) to troubleshoot effectively.
  User Exits and BAdIs: If custom logic is implemented in your SAP system, check for any user exits or BAdIs that might be affecting the sales order processing for this product.
  
  If the issue persists after checking these areas, it may be beneficial to engage with your SAP support team or a consultant who can provide deeper insights into the specific configuration and business processes in your SAP environment.