How To Fix EE_QD124 - Device &1, Reg. &2, MR Date &3: Release of MR result not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_QD -

• Message number: 124

• Message text: Device &1, Reg. &2, MR Date &3: Release of MR result not possible

What causes this issue?

A quantity determination trigger with reason <SE><AB>02</></>- <LS>
Previous Meter Reading Result Not Unique</> exists for the meter reading
result.
As a result, it is not possible to release the meter reading result.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the previous meter reading result with the meter reading that was
generated for the proration of the quantity determination procedure.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EE_QD124 - Device &1, Reg. &2, MR Date &3: Release of MR result not possible ?

  The SAP error message EE_QD124 typically indicates that there is an issue with the release of a Maintenance Request (MR) for a specific device and register. This error can occur in the context of SAP's Plant Maintenance (PM) or Customer Service (CS) modules, particularly when dealing with maintenance orders or notifications.
  Cause:
  The error message EE_QD124 can be triggered by several factors, including:
  
  Incorrect Status: The Maintenance Request may not be in a status that allows for release. For example, it might be in a "Draft" or "In Process" status.
  Missing Data: Required fields or data may be missing from the Maintenance Request, preventing it from being processed.
  Locking Issues: The device or register may be locked by another process or user, preventing the release of the MR.
  Authorization Issues: The user may not have the necessary authorizations to release the Maintenance Request.
  Configuration Issues: There may be configuration settings in the system that are preventing the release of the MR.
  
  Solution:
  To resolve the EE_QD124 error, you can take the following steps:
  
  Check Status: Verify the status of the Maintenance Request. Ensure that it is in a status that allows for release (e.g., "Ready for Release").
  Review Data: Check the MR for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  Unlock Device/Register: If the device or register is locked, identify the user or process that has locked it and resolve the locking issue.
  Authorization Check: Ensure that the user attempting to release the MR has the necessary authorizations. You may need to consult with your SAP security team.
  Consult Configuration: Review the configuration settings related to Maintenance Requests in your SAP system. Ensure that there are no restrictions that would prevent the release.
  Check Logs: Look at the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as IW31 (Create PM Order), IW32 (Change PM Order), or IW38 (Change PM Orders) to manage Maintenance Requests.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Help Portal for documentation on Maintenance Requests and related processes to ensure compliance with best practices.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.