How To Fix EE_IU_BI020 - New meter reading result received

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_IU_BI - Messages for Bill Correction/Meter Reading

• Message number: 020

• Message text: New meter reading result received

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EE_IU_BI020 - New meter reading result received ?

  The SAP error message EE_IU_BI020, which indicates "New meter reading result received," typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module. This message is related to the processing of meter readings, particularly when a new reading is received that may conflict with existing data or processes.
  Cause:
  
  Duplicate Meter Reading: The error may arise if a new meter reading is being processed that has already been recorded in the system.
  Incorrect Meter Reading Date: The date of the new meter reading may be earlier than the last recorded reading, which can cause inconsistencies.
  Status Issues: The meter reading document may be in a status that does not allow for new readings to be processed.
  Configuration Issues: There may be configuration settings in the system that are preventing the acceptance of new readings.
  
  Solution:
  
  Check for Duplicates: Verify if the new meter reading is indeed a duplicate. If it is, you may need to disregard the new reading or update the existing one.
  Validate Reading Dates: Ensure that the date of the new meter reading is valid and later than the last recorded reading. If it is not, correct the date.
  Review Document Status: Check the status of the meter reading document. If it is in a status that does not allow for new readings, you may need to change the status or complete the current document.
  Configuration Review: Consult with your SAP administrator or functional consultant to review the configuration settings related to meter readings. Ensure that they are set up correctly to allow for new readings.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or additional guidance for known issues.
  Documentation: Review the SAP IS-U documentation for information on meter reading processes and best practices.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to SAP support for further assistance.