How To Fix EE_EDM_CRM005 - Inconsistency of installations for point of delivery &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_EDM_CRM - Profile Processing in CRM

• Message number: 005

• Message text: Inconsistency of installations for point of delivery &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EE_EDM_CRM005 - Inconsistency of installations for point of delivery &1 ?

  The SAP error message EE_EDM_CRM005 indicates an inconsistency in the installations for a specific point of delivery (POD). This error typically arises in the context of SAP Customer Relationship Management (CRM) and SAP Utilities, where there is a mismatch or inconsistency in the data related to installations and their associated points of delivery.
  Cause:
  The inconsistency can be caused by several factors, including:
  
  Data Synchronization Issues: There may be discrepancies between the data in the CRM system and the backend systems (like SAP IS-U).
  Incorrect Configuration: The configuration settings for installations or points of delivery may not be set up correctly.
  Missing or Incorrect Master Data: Required master data for installations or points of delivery may be missing or incorrectly maintained.
  Changes in Business Processes: Changes in business processes or organizational structures that have not been reflected in the system.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Data Consistency:
  
  Use transaction codes like CRMD_ORDER or ISU related transactions to check the consistency of the installations and points of delivery.
  Verify that the installation data matches the point of delivery data.
  
  
  
  Review Master Data:
  
  Ensure that all relevant master data (installations, points of delivery, etc.) is correctly maintained and up to date.
  Check for any missing entries or discrepancies in the master data.
  
  
  
  Use SAP Tools:
  
  Utilize SAP tools such as transaction code EEWB (for editing business objects) or transaction code EEDM (for data management) to analyze and correct inconsistencies.
  You may also use the SAP Data Services or SAP Information Steward for data quality checks.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Engage Technical Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide deeper insights and assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, EEWB, EEDM, and others that may help in troubleshooting.
  Documentation: Review SAP documentation related to CRM and IS-U for best practices in data management and consistency checks.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the EE_EDM_CRM005 error message.