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Message type: E = Error
Message class: EE_EDM_CRM - Profile Processing in CRM
Message number: 002
Message text: No point of delivery entered
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EE_EDM_CRM002
- No point of delivery entered ?The SAP error message EE_EDM_CRM002: No point of delivery entered typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Utilities when a transaction or process requires a point of delivery (POD) to be specified, but none has been provided. This error can arise in various scenarios, such as when creating or processing service orders, contracts, or billing documents.
Cause:
- Missing Point of Delivery: The most common cause is that the user has not entered a point of delivery in the relevant transaction.
- Incorrect Configuration: The system may not be properly configured to recognize or retrieve the point of delivery based on the input data.
- Data Inconsistencies: There may be inconsistencies or missing data in the master data records related to the customer or the service being processed.
- Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or select the point of delivery.
Solution:
- Enter Point of Delivery: Ensure that you enter a valid point of delivery in the transaction where the error occurs. This is usually a mandatory field.
- Check Master Data: Verify that the master data for the customer or service includes a valid point of delivery. You can check the customer master data or the relevant service master data.
- Review Configuration: If you have access, review the configuration settings in the SAP system to ensure that the point of delivery is correctly set up and linked to the relevant business processes.
- Authorization Check: Ensure that you have the necessary authorizations to access and select the point of delivery. If not, contact your system administrator to resolve any authorization issues.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the transaction you are working on.
Related Information:
CRMD_ORDER
, CRMD_ORDERADM_H
, or others related to service management or utilities.By following these steps, you should be able to resolve the error message EE_EDM_CRM002 and proceed with your transaction in SAP.
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