How To Fix EE_CRM_CLASS_GENER001 - Logs &1 &2 could not be opened

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_CRM_CLASS_GENER - IS-U CRM: Generate Characteristics and Classes

• Message number: 001

• Message text: Logs &1 &2 could not be opened

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EE_CRM_CLASS_GENER001 - Logs &1 &2 could not be opened ?

  The SAP error message EE_CRM_CLASS_GENER001 with the description "Logs &1 &2 could not be opened" typically indicates an issue with accessing log files related to the CRM (Customer Relationship Management) system. This error can occur for various reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  File Permissions: The user or the system may not have the necessary permissions to access the log files.
  File Path Issues: The specified path for the log files may be incorrect or the files may not exist.
  Disk Space: The disk where the logs are stored may be full, preventing new logs from being created or existing logs from being accessed.
  System Configuration: There may be configuration issues in the CRM system that prevent log files from being generated or accessed.
  Temporary Files: Temporary files may be corrupted or not properly cleaned up, leading to access issues.
  
  Solutions:
  
  Check Permissions: Ensure that the user or service account running the