How To Fix EE_AMI312 - Doc/act/obj &1 (SNo/DC/Eq &2) is not an AMI device

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_AMI - Message Class for AMI Applications

• Message number: 312

• Message text: Doc/act/obj &1 (SNo/DC/Eq &2) is not an AMI device

Information about the disconnection object
Disconnection document/disconnection activity/disconnection object
(document/activity/object): &v1&
Serial number/device category/equipment number (SNo/DC/Eq): &v2&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EE_AMI312 - Doc/act/obj &1 (SNo/DC/Eq &2) is not an AMI device ?

  The SAP error message EE_AMI312 indicates that the system is unable to recognize the specified document, activity, or object as an Advanced Metering Infrastructure (AMI) device. This error typically arises in the context of utilities and energy management systems where AMI devices are used for meter data management.
  Cause:
  
  Incorrect Object Type: The object you are trying to access (e.g., serial number, device class) is not configured as an AMI device in the system.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings related to the device.
  Missing Configuration: The device may not have been properly set up in the system, or it may not be linked to the AMI framework.
  Incorrect Input: The input parameters (like serial number, device class) may have been entered incorrectly.
  
  Solution:
  
  Verify Device Configuration: Check the configuration of the device in the SAP system to ensure it is set up as an AMI device. This includes verifying the device type, status, and any relevant master data.
  Check Serial Number: Ensure that the serial number or identifier you are using is correct and corresponds to an AMI device in the system.
  Review Master Data: Look into the master data records for the device to confirm that it is correctly classified and linked to the AMI framework.
  Consult Documentation: Refer to the SAP documentation or help resources for AMI configuration to ensure all necessary steps have been followed.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in AMI systems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing AMI devices, such as those for device management and master data maintenance.
  SAP Notes: Check for any SAP Notes related to AMI device management that might address known issues or provide patches.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and manage AMI devices in the system.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to identify the root cause of the EE_AMI312 error and implement a solution to resolve it.