How To Fix EDX_WS011 - An error occurred when retrieving the shipment list: &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EDX_WS - EDX: Web Dynpro Message Class

• Message number: 011

• Message text: An error occurred when retrieving the shipment list: &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDX_WS011 - An error occurred when retrieving the shipment list: &1 &2 ?

  The SAP error message EDX_WS011 indicates that there was an issue when trying to retrieve the shipment list, and it typically includes additional information in the placeholders &1 and &2, which can provide more context about the error.
  Possible Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the external system or service from which the shipment list is being retrieved.
  Authorization Issues: The user may not have the necessary permissions to access the shipment data.
  Configuration Errors: There could be misconfigurations in the settings related to the shipment retrieval process.
  Data Issues: The data being requested may not exist or may be corrupted.
  Service Availability: The external service or API that provides the shipment list may be down or unavailable.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues preventing access to the external system.
  Review User Authorizations: Verify that the user has the appropriate roles and permissions to access the shipment data.
  Configuration Review: Check the configuration settings in the SAP system related to shipment retrieval. Ensure that all necessary parameters are correctly set.
  Data Validation: Validate the data being requested to ensure it exists and is not corrupted.
  Service Status: Check the status of the external service or API to ensure it is operational. If it is down, you may need to wait until it is back online.
  Error Logs: Review the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  Documentation: Review the documentation for the specific SAP module or integration you are using to understand the expected behavior and configuration.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.