How To Fix EDX_SIS_MC016 - Cannot find the PDF in the archive: &1/&2/&3

SAP Error Message - Details

• Message type: E = Error

• Message class: EDX_SIS_MC - EDX_SIS: Message class

• Message number: 016

• Message text: Cannot find the PDF in the archive: &1/&2/&3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDX_SIS_MC016 - Cannot find the PDF in the archive: &1/&2/&3 ?

  The SAP error message EDX_SIS_MC016 indicates that the system is unable to locate a PDF document in the specified archive. This error typically arises in scenarios where documents are archived for storage and retrieval, such as in SAP Document Management System (DMS) or when using ArchiveLink.
  Cause:
  
  Missing Document: The PDF document may not have been archived correctly or may have been deleted from the archive.
  Incorrect Archive Path: The path or identifier used to locate the document may be incorrect.
  Configuration Issues: There may be issues with the configuration of the archiving object or the ArchiveLink settings.
  Database Issues: The database that stores the archive information may be experiencing issues or may not be accessible.
  User Permissions: The user may not have the necessary permissions to access the archived documents.
  
  Solution:
  
  Verify Document Existence: Check if the document is indeed archived. You can do this by accessing the archive management tools in SAP.
  Check Archive Path: Ensure that the path or identifiers used to retrieve the document are correct. This includes checking the document number and any related parameters.
  Review Configuration: Look into the configuration settings for the archiving object and ArchiveLink. Ensure that they are set up correctly and that the archive is properly configured.
  Database Check: If there are issues with the database, consult your database administrator to ensure that the database is functioning correctly and that there are no connectivity issues.
  User Permissions: Verify that the user has the necessary permissions to access the archived documents. This may involve checking roles and authorizations in SAP.
  Re-archive Document: If the document is missing, you may need to re-archive it if you have access to the original document.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration) and OAC0 (ArchiveLink Administration) to manage and troubleshoot archiving issues.
  Documentation: Review SAP documentation on archiving and document management for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.