How To Fix EDX024 - The error text file cannot be saved on the PC

SAP Error Message - Details

• Message type: E = Error

• Message class: EDX - EDX: Messages for EBPP connection to Billing Consolidation

• Message number: 024

• Message text: The error text file cannot be saved on the PC

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Specify a different directory for saving the error text file.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDX024 - The error text file cannot be saved on the PC ?

  The SAP error message EDX024, which states "The error text file cannot be saved on the PC," typically occurs when there is an issue with saving error logs or text files generated by SAP on your local machine. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  File Permissions: The user may not have the necessary permissions to write files to the specified directory on the local machine.
  Disk Space: There may not be enough disk space available on the local drive where the file is being saved.
  File Path Issues: The path where the file is being saved may be invalid or too long, leading to issues with file creation.
  Antivirus/Firewall Settings: Security software may be blocking the SAP application from writing files to the local disk.
  SAP GUI Configuration: There may be issues with the configuration of the SAP GUI that prevent file saving.
  
  Solutions:
  
  Check Permissions: Ensure that the user has the necessary permissions to write to the target directory. You can try saving the file to a different location where you have confirmed write access.
  Free Up Disk Space: Check the available disk space on your local machine and free up space if necessary.
  Change Save Location: Try changing the save location to a simpler path (e.g., C:\Temp) to avoid issues with long file paths.
  Review Security Software: Temporarily disable any antivirus or firewall software to see if it resolves the issue. If it does, you may need to add an exception for the SAP application.
  Update SAP GUI: Ensure that you are using the latest version of the SAP GUI, as updates may fix bugs related to file handling.
  Check SAP GUI Settings: Review the settings in the SAP GUI for any configurations related to file saving and adjust them as necessary.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  System Administrator: If the issue persists, it may be beneficial to contact your system administrator or SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the EDX024 error message in SAP.