How To Fix EDPP019 - No workflow is displayed to protect personal data

SAP Error Message - Details

• Message type: E = Error

• Message class: EDPP -

• Message number: 019

• Message text: No workflow is displayed to protect personal data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDPP019 - No workflow is displayed to protect personal data ?

  The SAP error message EDPP019, which states "No workflow is displayed to protect personal data," typically occurs in the context of SAP's Data Privacy Management (DPM) functionalities. This error indicates that there is no active workflow available for processing requests related to personal data protection, such as data access requests or deletion requests.
  Cause:
  
  Missing Workflow Configuration: The most common cause of this error is that the necessary workflows for handling personal data requests have not been configured or activated in the system.
  Authorization Issues: Users may not have the necessary authorizations to view or initiate the workflows related to personal data protection.
  System Settings: The system settings for Data Privacy Management may not be properly configured, leading to the absence of workflows.
  Workflow Template Issues: The workflow templates required for personal data protection may be missing or incorrectly set up.
  
  Solution:
  
  
  Check Workflow Configuration:
  
  Navigate to the SAP Business Workflow configuration (transaction code SWDD or SWU3) and ensure that the workflows related to personal data protection are correctly defined and activated.
  Verify that the workflow templates are available and properly configured.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access and initiate the workflows. This may involve checking roles and authorizations in transaction PFCG.
  
  
  
  System Settings:
  
  Check the settings in the Data Privacy Management configuration (transaction code DPM) to ensure that all necessary parameters are set correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to Data Privacy Management and workflows to ensure that all steps have been followed for proper configuration.
  
  
  
  Testing:
  
  After making changes, test the workflow functionality to ensure that it is now displaying correctly.
  
  
  
  SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on configuring workflows for personal data protection.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Review any available training materials or documentation on SAP Data Privacy Management to ensure a comprehensive understanding of the workflows involved.
  
  By following these steps, you should be able to identify the cause of the EDPP019 error and implement a solution to resolve it.