How To Fix EDOCUMENT_TW050 - Can't cancel the document. Download the eDocument XML file first.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_TW - Taiwan eDocument messages

• Message number: 050

• Message text: Can't cancel the document. Download the eDocument XML file first.

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Before you can cancel this document, you must download the corresponding
XML file from the eDocument Cockpit.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_TW050 - Can't cancel the document. Download the eDocument XML file first. ?

  The SAP error message EDOCUMENT_TW050 indicates that you are trying to cancel an electronic document (eDocument) in the SAP system, but the system requires you to download the eDocument XML file first before you can proceed with the cancellation. This is typically related to electronic invoicing or document management processes in SAP.
  Cause:
  The error occurs because the system has a prerequisite that mandates the downloading of the eDocument XML file before any cancellation action can be performed. This is often a compliance requirement to ensure that the original document is preserved for auditing and record-keeping purposes.
  Solution:
  To resolve this error, follow these steps:
  
  
  Download the eDocument XML File:
  
  Navigate to the transaction or application where you are managing the eDocument.
  Locate the specific eDocument that you wish to cancel.
  Look for an option to download or export the eDocument XML file. This may be labeled as "Download XML," "Export," or similar.
  Save the XML file to your local system or a designated location.
  
  
  
  Cancel the eDocument:
  
  After successfully downloading the XML file, return to the eDocument management interface.
  Attempt to cancel the eDocument again. The system should now allow you to proceed with the cancellation.
  
  
  
  Check for Additional Requirements:
  
  Ensure that there are no additional prerequisites or configurations required in your SAP system for canceling eDocuments.
  Consult your SAP documentation or support team if you encounter further issues.
  
  
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes related to eDocument processing for any updates or specific instructions that may apply to your version of SAP.
  User Permissions: Ensure that you have the necessary permissions to download eDocuments and perform cancellations.
  Compliance Requirements: Be aware of any legal or compliance requirements related to electronic documents in your region, as these may affect how you handle eDocuments in SAP.
  
  If you continue to experience issues after following these steps, consider reaching out to your SAP support team for further assistance.