How To Fix EDOCUMENT_MX008 - Clearing more than one payment document not allowed; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_MX - Messages for eDocument Mexico

• Message number: 008

• Message text: Clearing more than one payment document not allowed; see long text

You cleared more than one payment document at the same time.

System Response

The system cannot map the XML file.

How to fix this error?

Cancel the clearing document and clear a single payment document at a
time.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_MX008 - Clearing more than one payment document not allowed; see long text ?

  The SAP error message EDOCUMENT_MX008, which states "Clearing more than one payment document not allowed; see long text," typically occurs in the context of electronic document processing, particularly in the Mexican localization of SAP. This error indicates that the system is trying to clear multiple payment documents at once, which is not permitted in the current configuration or process.
  Cause:
  
  Multiple Payment Documents: The error arises when a user attempts to clear more than one payment document simultaneously. This is often due to a misunderstanding of the clearing process or an incorrect selection of documents.
  Configuration Settings: The system may be configured to allow only single document clearing for specific transaction types or in certain scenarios.
  Business Process Requirements: The business process may dictate that only one payment document can be cleared at a time to maintain data integrity or compliance with local regulations.
  
  Solution:
  
  Clear One Document at a Time: The most straightforward solution is to ensure that you are only selecting one payment document for clearing at a time. Review your selection and try again.
  Review Configuration: If you believe that clearing multiple documents should be allowed, check the configuration settings in the SAP system. This may involve consulting with your SAP Basis or configuration team to see if adjustments can be made.
  Consult Documentation: Refer to the long text associated with the error message for more specific guidance. This may provide additional context or steps to resolve the issue.
  Training and User Guidance: Ensure that users are trained on the correct procedures for clearing payment documents to avoid this error in the future.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its documentation and may have specific notes addressing this error.
  Transaction Codes: Familiarize yourself with the relevant transaction codes involved in the clearing process (e.g., F-32 for clearing customer accounts).
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to perform the clearing operations they are attempting.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further investigation.