How To Fix EDOCUMENT_MATCH021 - An error occured when try to change data from DB

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_MATCH - eDocument Match Document message class

• Message number: 021

• Message text: An error occured when try to change data from DB

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_MATCH021 - An error occured when try to change data from DB ?

  The SAP error message EDOCUMENT_MATCH021 typically indicates that there was an issue when trying to change data in the database related to electronic documents. This error can arise from various causes, and understanding the context in which it occurs is crucial for troubleshooting. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Database Locking Issues: The data you are trying to change may be locked by another transaction or user, preventing your changes from being saved.
  Data Consistency Issues: There may be inconsistencies in the data that violate database constraints or business rules.
  Authorization Issues: The user may not have the necessary permissions to make changes to the data.
  Technical Errors: There could be underlying technical issues, such as problems with the database connection or configuration.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might be causing unexpected behavior.
  
  Solutions:
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the database entries you are trying to modify. If you find locks, you may need to wait for the other transaction to complete or contact the user who holds the lock.
  Review Data Consistency: Ensure that the data you are trying to change adheres to all business rules and constraints. You may need to validate the data before making changes.
  Verify Authorizations: Check the user’s authorizations using transaction SU53 or SU01 to ensure they have the necessary permissions to perform the action.
  Check for Technical Issues: Review system logs (transaction SM21) and short dumps (transaction ST22) for any technical errors that might provide more insight into the issue.
  Debug Custom Code: If there are custom developments involved, consider debugging the code to identify any issues that may be causing the error.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SE37 (Function Module), and SE11 (Data Dictionary) for further investigation.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to electronic documents and the specific module you are working with for additional context and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis team or open a support ticket with SAP for further assistance.