How To Fix EDOCUMENT_LE852 - Outbound service &1 not active

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_LE -

• Message number: 852

• Message text: Outbound service &1 not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_LE852 - Outbound service &1 not active ?

  The SAP error message EDOCUMENT_LE852 indicates that the outbound service specified in the error message is not active. This typically occurs in the context of electronic document processing, where certain services need to be enabled for the system to send or process documents correctly.
  Cause:
  
  Service Not Activated: The outbound service that is referenced in the error message is not activated in the system.
  Configuration Issues: There may be configuration issues in the electronic document framework or the specific service settings.
  Authorization Issues: The user or system may not have the necessary authorizations to access or activate the service.
  System Settings: The system settings may not be correctly configured to support the outbound service.
  
  Solution:
  
  
  Activate the Outbound Service:
  
  Go to the SAP transaction code /SCMTMS/EDOC or /SCMTMS/EDOC_CONFIG (depending on your version).
  Navigate to the section where outbound services are listed.
  Check if the service mentioned in the error message is listed and ensure it is activated.
  
  
  
  Check Configuration:
  
  Review the configuration settings for electronic documents in your SAP system.
  Ensure that all necessary parameters for the outbound service are correctly set.
  
  
  
  User Authorizations:
  
  Verify that the user executing the transaction has the necessary authorizations to access and activate the outbound service.
  You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help Portal or relevant documentation for specific details on the outbound service and its configuration.
  Check for any notes or updates from SAP that may address known issues related to this error.
  
  
  
  System Logs:
  
  Check the system logs (transaction code SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any steps you have already taken.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for electronic document processing to understand the requirements and configurations needed for outbound services.
  
  By following these steps, you should be able to identify and resolve the issue related to the EDOCUMENT_LE852 error message.