How To Fix EDOCUMENT_KR025 - Technical error occurred. Resubmit the eDocument.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_KR - Message class for South Korea eDocument

• Message number: 025

• Message text: Technical error occurred. Resubmit the eDocument.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

number that hasn't been used before and eDocument submission succeeds.
Resubmit the eDocument. As a result, the system generates a new approval

How to fix this error?

System Response

approval number, which causes eDocument submission to fail.
However, there are rare cases when the system generates a duplicate
number in the format required by the National Tax Service automatically.
When you submit an eDocument, the system generates a unique approval

What causes this issue?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_KR025 - Technical error occurred. Resubmit the eDocument. ?

  The SAP error message EDOCUMENT_KR025 indicates that a technical error occurred while processing an eDocument in the context of electronic document management, particularly in the South Korean localization of SAP. This error typically arises during the submission or processing of electronic documents, such as tax invoices or other regulatory documents.
  Causes:
  
  Technical Issues: This could be due to temporary system issues, such as network problems, server downtime, or issues with the SAP application itself.
  Configuration Errors: Incorrect configuration settings in the eDocument framework or related modules can lead to processing errors.
  Data Issues: Missing or incorrect data in the document being submitted can trigger this error. This includes invalid formats, missing mandatory fields, or data that does not comply with the required standards.
  Authorization Issues: Lack of proper authorizations for the user attempting to submit the eDocument can also result in this error.
  Integration Issues: Problems with integration points, such as connections to external systems or services that are required for processing the eDocument.
  
  Solutions:
  
  Resubmit the eDocument: As the error message suggests, try resubmitting the eDocument. Sometimes, the issue may be transient and can be resolved by a simple resubmission.
  Check System Status: Verify if there are any ongoing system issues or maintenance activities that could be affecting the eDocument processing.
  Review Configuration: Ensure that the eDocument framework and related configurations are set up correctly. This includes checking the settings for the specific eDocument type you are working with.
  Validate Data: Review the data in the eDocument for completeness and correctness. Ensure that all mandatory fields are filled out and that the data adheres to the required formats.
  Check Authorizations: Ensure that the user has the necessary authorizations to submit eDocuments. This may involve checking user roles and permissions in the SAP system.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages or stack traces that can provide insights into the root cause of the issue.
  Contact Support: If the issue persists after trying the above steps, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches that could resolve the issue.
  Documentation: Review the official SAP documentation related to the eDocument framework and the specific requirements for electronic document submissions in South Korea.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the EDOCUMENT_KR025 error in your SAP system.