How To Fix EDOCUMENT_KR021 - Can't be submitted. Wait until the original document is validated by NTS.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_KR - Message class for South Korea eDocument

• Message number: 021

• Message text: Can't be submitted. Wait until the original document is validated by NTS.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_KR021 - Can't be submitted. Wait until the original document is validated by NTS. ?

  The SAP error message EDOCUMENT_KR021 indicates that a document cannot be submitted because it is waiting for validation by the National Tax Service (NTS) in South Korea. This error typically occurs in the context of electronic document submissions, particularly for tax-related documents.
  Cause:
  
  
  Pending Validation: The original document has not yet been validated by the NTS. This could be due to various reasons, such as:
  
  The document is still in the processing queue at the NTS.
  There may be issues with the document that need to be resolved before it can be validated.
  The NTS may be experiencing delays in processing submissions.
  
  
  
  System Configuration: There may be issues with the configuration of the SAP system related to electronic document submissions.
  
  
  Network Issues: Temporary network issues could prevent the system from receiving updates from the NTS regarding the status of the document.
  
  
  Solution:
  
  
  Check Document Status: Verify the status of the original document with the NTS. You may need to log into the NTS portal or contact them directly to check if the document has been validated.
  
  
  Wait for Validation: If the document is still pending validation, you will need to wait until the NTS processes it. Once validated, you should be able to submit the document without issues.
  
  
  Review Document Details: Ensure that all details in the document are correct and comply with NTS requirements. If there are discrepancies, you may need to correct them and resubmit.
  
  
  System Configuration: Check the configuration settings in your SAP system related to electronic document submissions. Ensure that they are set up correctly to communicate with the NTS.
  
  
  Consult SAP Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may be able to provide insights into any system-related issues.
  
  
  Monitor NTS Updates: Keep an eye on any announcements or updates from the NTS regarding processing times or system outages that may affect document validation.
  
  
  Related Information:
  
  NTS Portal: Familiarize yourself with the NTS portal for tracking document submissions and validations.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to electronic document submissions and compliance with South Korean tax regulations.
  
  By following these steps, you should be able to address the EDOCUMENT_KR021 error and successfully submit your documents once the original has been validated by the NTS.