How To Fix EDOCUMENT_IT023 - No value found for tax codes in customer master data

EDOCUMENT_IT023 - Overview

• Message type: E = Error

• Message class: EDOCUMENT_IT - eDocument Italy Fattura Messages

• Message number: 023

• Message text: No value found for tax codes in customer master data

What causes this issue?

The system cannot find any values maintained in the fields <LS>Tax
Number 1</>, <LS>VAT Reg No. </>or <LS>Tax Number 2</> in customer
master data.

System Response

The system stops the generation of the XML file.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_IT023 - No value found for tax codes in customer master data ?

  The SAP error message EDOCUMENT_IT023 indicates that there is no value found for tax codes in the customer master data. This error typically arises when the system is trying to process a transaction that requires tax information, but the relevant tax codes are not defined for the customer in question.
  
  Cause:
  
  Missing Tax Code: The customer master data does not have a tax code assigned for the relevant sales area or country.
  Incorrect Configuration: The tax configuration in the system may not be set up correctly, leading to the absence of tax codes for certain customers.
  Data Inconsistency: There may be inconsistencies or missing data in the customer master records, especially if the data was migrated or imported from another system.
  Sales Area Not Defined: The sales area for the customer may not be properly defined, which can lead to missing tax information.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code XD02 for