How To Fix EDOCUMENT_IT009 - No city name found in customer's adress (Customer Master - Address)


EDOCUMENT_IT009 - Overview

  • Message type: E = Error

  • Message class: EDOCUMENT_IT - eDocument Italy Fattura Messages

  • Message number: 009

  • Message text: No city name found in customer's adress (Customer Master - Address)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message EDOCUMENT_IT009 - No city name found in customer's adress (Customer Master - Address) ?
    The SAP error message "EDOCUMENT_IT009 No city name found in customer's address" typically occurs when there is an issue with the address data in the Customer Master record. This error indicates that the city name is missing from the address details, which is required for various processes, including electronic document processing.
    
    Cause: Incomplete Address Data: The most common cause is that the city field in the customer address is left blank or not filled in correctly. Data Migration Issues: If the customer data was migrated from another system, there may have been issues during the migration process that resulted in missing address components. User Input Error: Users may have inadvertently omitted the city name when creating or updating the customer record.
    Solution: Check Customer Master Data: Go to the Customer Master record (transaction code XD02 for change mode). Navigate to the Address tab and ensure that the city field is filled in correctly. If the city is missing, enter

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