Do you have any question about this error?
Message type: E = Error
Message class: EDOCUMENT_IN - Messages for eDocument India
Message number: 015
Message text: Customer Name is initial in reference document &
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message EDOCUMENT_IN015 indicates that the customer name is not provided (or is "initial") in the reference document. This error typically occurs in the context of electronic documents or e-invoicing processes where customer information is mandatory.
Cause:
- Missing Customer Name: The primary cause of this error is that the customer name field is either empty or not populated correctly in the reference document.
- Data Entry Error: There may have been an oversight during data entry, leading to the omission of the customer name.
- Configuration Issues: The system may not be configured correctly to pull customer information from the relevant master data.
- Integration Issues: If the document is being generated from an external system, there may be issues with data transfer or mapping.
Solution:
- Check Reference Document: Review the reference document (e.g., invoice, order) to ensure that the customer name field is filled in correctly.
- Update Customer Master Data: Ensure that the customer master data is complete and accurate. If the customer name is missing in the master data, update it accordingly.
- Data Validation: Implement data validation checks to ensure that all required fields, including customer name, are populated before processing the document.
- Review Configuration: Check the configuration settings in SAP related to electronic documents and ensure that the system is set up to retrieve customer information correctly.
- Error Handling: If the error persists, consider implementing error handling mechanisms to catch such issues early in the document processing workflow.
Related Information:
SE11
(Data Dictionary) or SE16
(Data Browser) to check the relevant tables for customer data.By addressing the root cause of the missing customer name, you should be able to resolve the EDOCUMENT_IN015 error and proceed with your document processing.
Get instant SAP help. Start your 7-day free trial now.
Feature | Free Access | Free Trial |
---|---|---|
Basic SAP error explanation | ![]() |
![]() |
Step-by-Step Usage Guide | ![]() |
![]() |
Interactive SAP Coach Assistance | ![]() |
![]() |
AI Troubleshooting for T-Code Errors | ![]() |
![]() |
EDOCUMENT_IN014 Counter Party GSTIN is initial in reference document &
Self-Explanatory Message Since SAP believes that this specific error message is ...
EDOCUMENT_IN013 Tax base amount could not be determined at line item &
Self-Explanatory Message Since SAP believes that this specific error message is ...
EDOCUMENT_IN016 Net Value is Zero for item &
Self-Explanatory Message Since SAP believes that this specific error message is ...
EDOCUMENT_IN017 Field TAXPS is not updated in the table BSEG for line item &
Self-Explanatory Message Since SAP believes that this specific error message is ...
SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
Click on this link to search all SAP messages.