Do you have any question about this error?
Message type: E = Error
Message class: EDOCUMENT_IE -
Message number: 002
Message text: No Crossroad Bank of Enterprises Nr. (CBE) found for Customer &1
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message EDOCUMENT_IE002 indicates that the system could not find a Crossroad Bank of Enterprises (CBE) number for a specific customer. This error typically arises in the context of electronic document processing, particularly in Belgium, where the CBE is a unique identifier for businesses.
Cause:
- Missing CBE Number: The customer master data does not contain a valid CBE number.
- Incorrect Configuration: The system may not be properly configured to access or validate CBE numbers.
- Data Inconsistency: There may be inconsistencies in the customer data, such as incorrect or incomplete entries.
- Integration Issues: If the system is supposed to fetch CBE numbers from an external source, there may be issues with that integration.
Solution:
Check Customer Master Data:
- Go to the customer master record (transaction code
XD03
for display).- Verify that the CBE number is correctly entered in the relevant fields.
- If the CBE number is missing, you will need to update the customer master data (transaction code
XD02
for change).Configuration Check:
- Ensure that the system is configured to handle CBE numbers correctly. This may involve checking the settings in the relevant customizing transactions (e.g.,
SPRO
).- Verify that the necessary integration settings are in place if the CBE number is fetched from an external database.
Data Validation:
- Run data validation checks to ensure that all customer records are complete and accurate.
- Look for any inconsistencies or errors in the customer data that may be causing the issue.
Consult Documentation:
- Review SAP documentation or notes related to electronic document processing and CBE integration for any specific instructions or updates.
Contact Support:
- If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
Related Information:
By following these steps, you should be able to resolve the EDOCUMENT_IE002 error and ensure that your customer data is correctly configured for electronic document processing.
Get instant SAP help. Start your 7-day free trial now.
Feature | Free Access | Free Trial |
---|---|---|
Basic SAP error explanation | ![]() |
![]() |
Step-by-Step Usage Guide | ![]() |
![]() |
Interactive SAP Coach Assistance | ![]() |
![]() |
AI Troubleshooting for T-Code Errors | ![]() |
![]() |
EDOCUMENT_IE001 No Crossroad Bank of Enterprises Nr. (CBE) found for Company Code &1
Self-Explanatory Message Since SAP believes that this specific error message is ...
EDOCUMENT_IB003 No document has been found.
Self-Explanatory Message Since SAP believes that this specific error message is ...
EDOCUMENT_IE003 No Company Code found for Crossroad Bank of Enterprises Nr. (CBE) &1
Self-Explanatory Message Since SAP believes that this specific error message is ...
EDOCUMENT_IE004 No Customer found for Crossroad Bank of Enterprises Nr. (CBE) &1
Self-Explanatory Message Since SAP believes that this specific error message is ...
SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
Click on this link to search all SAP messages.