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Message type: E = Error
Message class: EDOCUMENT_GR - Messages for eDocument Greece
Message number: 050
Message text: Invoice Cancelled By Seller
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message EDOCUMENT_GR050: Invoice Cancelled By Seller typically occurs in the context of electronic invoicing and document processing within the SAP system. This error indicates that an invoice that was previously sent or processed has been cancelled by the seller, which can disrupt the normal flow of invoice processing and payment.
Causes:
- Manual Cancellation: The seller may have manually cancelled the invoice due to various reasons such as errors in the invoice, changes in the order, or disputes.
- System Configuration: There may be issues with the configuration of the electronic invoicing system or the integration with the seller's system.
- Data Mismatch: There could be discrepancies between the invoice data and the purchase order or goods receipt data.
- Business Process Changes: Changes in business processes or policies may lead to the cancellation of invoices.
Solutions:
- Verify Cancellation: Check with the seller to confirm that the invoice has indeed been cancelled and understand the reason behind it.
- Review Invoice Details: Ensure that all details in the invoice are correct and match the corresponding purchase order and goods receipt.
- Reissue Invoice: If the cancellation was due to an error, the seller may need to issue a new invoice.
- System Configuration Check: Review the configuration settings in the SAP system related to electronic invoicing to ensure they are set up correctly.
- Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling this error message.
- Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP support for assistance.
Related Information:
By addressing the root cause of the cancellation and ensuring proper communication with the seller, you can resolve the EDOCUMENT_GR050 error effectively.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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