How To Fix EDOCUMENT_EU017 - The party cannot be identified

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_EU - eDocument EU Message Class

• Message number: 017

• Message text: The party cannot be identified

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_EU017 - The party cannot be identified ?

  The SAP error message EDOCUMENT_EU017 ("The party cannot be identified") typically occurs in the context of electronic document processing, particularly when dealing with electronic invoicing or other electronic documents in the European Union. This error indicates that the system is unable to identify a party (such as a vendor, customer, or business partner) involved in the transaction.
  Causes:
  
  
  Missing or Incorrect Master Data: The party (vendor or customer) may not be properly defined in the system. This could be due to missing information such as the party's tax identification number (TIN), VAT number, or other relevant identifiers.
  
  
  Inconsistent Data: The data in the document being processed may not match the data in the master records. For example, the name or address of the party in the document may not match the corresponding entry in the vendor or customer master data.
  
  
  Configuration Issues: There may be issues with the configuration of the electronic document processing settings in SAP, which could lead to the system being unable to recognize the party.
  
  
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or missing data that prevent proper identification of the party.
  
  
  Solutions:
  
  
  Check Master Data: Verify that the master data for the involved parties (vendors/customers) is complete and accurate. Ensure that all required fields, such as VAT numbers and addresses, are filled out correctly.
  
  
  Update Document Data: Review the electronic document that is causing the error. Ensure that the information matches the master data for the parties involved. Correct any discrepancies.
  
  
  Configuration Review: Check the configuration settings for electronic document processing in SAP. Ensure that all necessary settings are correctly configured to allow for proper identification of parties.
  
  
  Data Consistency Checks: Run consistency checks on the master data to identify any discrepancies or missing information that could lead to this error.
  
  
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  Testing: After making changes, test the process again to ensure that the error has been resolved.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for electronic invoicing and document processing for more detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it is impacting business operations.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.