How To Fix EDOCUMENT_EU002 - Destination Access Point rejected the message. &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_EU - eDocument EU Message Class

• Message number: 002

• Message text: Destination Access Point rejected the message. &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_EU002 - Destination Access Point rejected the message. &1 &2 ?

  The SAP error message EDOCUMENT_EU002 with the description "Destination Access Point rejected the message. &1 &2" typically occurs in the context of electronic document processing, particularly when dealing with the European Union's e-invoicing or e-documentation standards.
  Cause:
  This error generally indicates that the message sent to a destination access point (such as a service provider or a government portal) was rejected. The reasons for this rejection can include:
  
  Invalid Configuration: The destination access point may not be correctly configured in your SAP system.
  Authentication Issues: There may be issues with the credentials or authentication method used to connect to the access point.
  Message Format Errors: The message being sent may not conform to the expected format or standards required by the destination access point.
  Network Issues: There could be connectivity problems between your SAP system and the destination access point.
  Service Availability: The destination access point may be down or experiencing issues.
  
  Solution:
  To resolve the EDOCUMENT_EU002 error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify the configuration settings for the destination access point in your SAP system. Ensure that all parameters (such as URL, port, and protocol) are correctly set.
  
  
  
  Review Authentication:
  
  Ensure that the credentials (username, password, certificates) used for authentication are correct and have not expired.
  
  
  
  Validate Message Format:
  
  Check the message being sent for compliance with the required format. You may need to validate the XML or other document formats against the schema expected by the access point.
  
  
  
  Test Connectivity:
  
  Use tools like ping or telnet to check the network connectivity to the destination access point. Ensure that there are no firewall or network issues blocking the connection.
  
  
  
  Check Service Status:
  
  Verify if the destination access point is operational. You may need to contact the service provider or check their status page for any outages.
  
  
  
  Review Logs:
  
  Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context about the rejection.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or the documentation provided by the destination access point for any specific requirements or troubleshooting steps.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or the support team of the destination access point for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates related to electronic document processing.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Documentation: Review the official SAP documentation related to electronic invoicing and document processing for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the cause of the EDOCUMENT_EU002 error in your SAP system.