How To Fix EDOCUMENT_CO030 - Information returned from DIAN - Resolut. number: &1, Resolut. date: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_CO - Messages for eDocuments Colombia

• Message number: 030

• Message text: Information returned from DIAN - Resolut. number: &1, Resolut. date: &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_CO030 - Information returned from DIAN - Resolut. number: &1, Resolut. date: &2 ?

  The SAP error message EDOCUMENT_CO030 typically relates to issues with electronic document processing in the context of compliance with DIAN (Dirección de Impuestos y Aduanas Nacionales) regulations in Colombia. This error indicates that there is a problem with the information returned from DIAN regarding a specific resolution number and date.
  Cause:
  
  Invalid or Incorrect Data: The data sent to DIAN may be incorrect or incomplete, leading to a rejection or error in the response.
  DIAN System Issues: There may be temporary issues or downtime with the DIAN system that prevents it from processing the request correctly.
  Configuration Issues: Incorrect configuration in the SAP system related to electronic document processing or DIAN integration.
  Compliance Issues: The document may not comply with the latest DIAN regulations or requirements.
  
  Solution:
  
  Check Data Accuracy: Verify the data that was sent to DIAN for accuracy and completeness. Ensure that all required fields are filled out correctly.
  Review DIAN Response: Look at the specific resolution number and date provided in the error message to understand the context of the error. This may provide insights into what went wrong.
  Consult DIAN Documentation: Review the latest DIAN documentation to ensure that your electronic documents comply with current regulations.
  SAP Configuration: Check the configuration settings in SAP related to electronic document processing and ensure they are set up correctly for DIAN integration.
  Retry Submission: If the issue was due to a temporary DIAN system problem, try resending the document after some time.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may have access to logs or additional tools to diagnose the problem.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates related to DIAN integration.
  DIAN Portal: Access the DIAN portal to check for any announcements or updates regarding system maintenance or changes in regulations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the EDOCUMENT_CO030 error and take appropriate action to resolve it.