How To Fix EDOCUMENT_BR098 - The returned XML Digest Value is NULL.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_BR - eDocument Brazil Message Class

• Message number: 098

• Message text: The returned XML Digest Value is NULL.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_BR098 - The returned XML Digest Value is NULL. ?

  The SAP error message EDOCUMENT_BR098 with the description "The returned XML Digest Value is NULL" typically occurs in the context of electronic document processing, particularly when dealing with e-invoicing or electronic document submissions. This error indicates that the system expected a digest value (a hash value used for data integrity verification) in the XML response but received a NULL value instead.
  Causes:
  
  Incorrect XML Response: The external system (e.g., a government portal or a third-party service) may not be returning the expected XML response correctly, leading to a NULL digest value.
  Network Issues: Temporary network issues could cause incomplete or corrupted responses.
  Configuration Issues: There may be misconfigurations in the settings related to electronic document processing in SAP.
  Version Mismatch: The version of the XML schema being used may not be compatible with the expected format, leading to parsing issues.
  Service Outage: The external service that generates the XML response may be experiencing downtime or issues.
  
  Solutions:
  
  Check External System Response: Verify the response from the external system to ensure it is returning a valid XML with a proper digest value. You may need to contact the service provider for assistance.
  Review Configuration: Check the configuration settings in SAP related to electronic document processing. Ensure that all necessary parameters are correctly set.
  Network Diagnostics: Perform network diagnostics to ensure that there are no connectivity issues affecting the communication with the external system.
  Update XML Schema: If there is a version mismatch, ensure that you are using the correct XML schema version that matches the external system's requirements.
  Error Logs: Review the SAP application logs (transaction SLG1) for more detailed error messages that may provide additional context about the issue.
  Retry Submission: If the issue was due to a temporary network problem or service outage, retrying the submission may resolve the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Documentation: Review the SAP documentation related to electronic document processing and e-invoicing for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or support channels to see if other users have encountered similar issues and found solutions.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further investigation.