How To Fix EDOCUMENT_BR004 - Branch not found in your system. Verify the information inserted in.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EDOCUMENT_BR - eDocument Brazil Message Class

  • Message number: 004

  • Message text: Branch not found in your system. Verify the information inserted in.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EDOCUMENT_BR004 - Branch not found in your system. Verify the information inserted in. ?

    The SAP error message EDOCUMENT_BR004: "Branch not found in your system. Verify the information inserted in." typically occurs in the context of electronic document processing, particularly when dealing with business documents that require branch-specific information.

    Cause:

    1. Missing Branch Data: The branch code or identifier you are trying to use does not exist in the system. This could be due to a typo or because the branch has not been set up in the system.
    2. Configuration Issues: The branch may not be properly configured in the relevant SAP modules (e.g., Financial Accounting, Sales and Distribution).
    3. Data Inconsistency: There may be inconsistencies in the data entered, such as incorrect formatting or missing mandatory fields.
    4. Authorization Issues: The user may not have the necessary permissions to access the branch data.

    Solution:

    1. Verify Branch Code: Check the branch code you are entering for any typographical errors. Ensure that it matches the codes defined in your system.
    2. Check Branch Configuration:
      • Go to the relevant configuration settings in SAP (e.g., SPRO) and verify that the branch is set up correctly.
      • Ensure that the branch is active and has all necessary details filled out.
    3. Data Validation: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
    4. User Authorization: Check if the user has the necessary authorizations to access the branch data. If not, contact your SAP security administrator to grant the required permissions.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to electronic document processing and branch management.

    Related Information:

    • Transaction Codes: You may need to use specific transaction codes to check branch settings, such as OBY6 for defining company codes and branches.
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.

    By following these steps, you should be able to identify and resolve the issue related to the EDOCUMENT_BR004 error message.

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