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How To Fix EDOCUMENT_BE002 - No Crossroad Bank of Enterprises Nr. (CBE) found for Customer &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EDOCUMENT_BE - Messages for eDocument Belgium

  • Message number: 002

  • Message text: No Crossroad Bank of Enterprises Nr. (CBE) found for Customer &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EDOCUMENT_BE002 - No Crossroad Bank of Enterprises Nr. (CBE) found for Customer &1 ?

    The SAP error message EDOCUMENT_BE002 indicates that the system could not find a Crossroad Bank of Enterprises (CBE) number for a specific customer. This error typically arises in the context of electronic document processing, particularly in Belgium, where the CBE number is essential for identifying businesses.

    Cause:

    1. Missing CBE Number: The customer master data does not contain a valid CBE number.
    2. Incorrect Configuration: The system may not be properly configured to access or validate CBE numbers.
    3. Data Inconsistency: There may be inconsistencies or errors in the customer data that prevent the system from retrieving the CBE number.
    4. Integration Issues: If the system is supposed to pull CBE numbers from an external source, there may be connectivity or configuration issues.

    Solution:

    1. Check Customer Master Data:

      • Go to the customer master record (transaction code XD03 for display).
      • Verify that the CBE number is correctly entered in the relevant fields.
      • If the CBE number is missing, you will need to update the customer master data (transaction code XD02 for change).
    2. Validate Configuration:

      • Ensure that the system is configured to handle CBE numbers correctly. This may involve checking the settings in the relevant customizing transactions (e.g., SPRO).
      • Check if the necessary integration with external databases or services is set up correctly.
    3. Data Consistency Check:

      • Run any available data consistency checks to identify and correct any discrepancies in the customer data.
    4. Consult Documentation:

      • Review SAP documentation or notes related to electronic document processing and CBE integration for any specific instructions or updates.
    5. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.

    Related Information:

    • CBE Number: The Crossroad Bank of Enterprises number is a unique identifier for businesses in Belgium, used for various administrative and legal purposes.
    • Electronic Document Processing: This refers to the handling of electronic documents in SAP, which may include invoices, orders, and other business documents that require validation against external databases.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    By following these steps, you should be able to resolve the EDOCUMENT_BE002 error and ensure that your customer data is correctly configured for electronic document processing.

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