How To Fix EDOCUMENT165 - Error in calling user dialog &1; Update the front-end UI application

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT - eDocument: Messages

• Message number: 165

• Message text: Error in calling user dialog &1; Update the front-end UI application

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT165 - Error in calling user dialog &1; Update the front-end UI application ?

  The SAP error message EDOCUMENT165 typically indicates an issue with the user interface (UI) of an SAP application, particularly in the context of electronic documents or e-document processing. This error suggests that there is a problem with the front-end UI application that is being used to interact with the SAP system.
  Cause:
  
  Outdated Front-End Application: The front-end UI application may be outdated or not compatible with the current version of the SAP system.
  Configuration Issues: There may be configuration issues in the SAP system or the front-end application that prevent proper communication.
  Network Issues: Connectivity problems between the front-end application and the SAP backend can lead to this error.
  User Authorization: The user may not have the necessary authorizations to access certain functionalities in the UI.
  Browser Compatibility: If the front-end application is web-based, there may be compatibility issues with the browser being used.
  
  Solution:
  
  Update the Front-End Application: Ensure that the front-end UI application is updated to the latest version compatible with your SAP system.
  Check Configuration: Review the configuration settings in both the SAP system and the front-end application to ensure they are correctly set up.
  Test Network Connectivity: Verify that there are no network issues affecting the connection between the front-end application and the SAP backend.
  Review User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the actions in the UI.
  Browser Compatibility: If applicable, try using a different web browser or updating the current browser to the latest version to ensure compatibility with the SAP UI.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the official SAP documentation related to the specific module or application you are using to ensure that you are following the correct procedures.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.