How To Fix EDI_SD886 - Sold-to party &1 is blocked.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EDI_SD - Messages for EDI SD Integration

  • Message number: 886

  • Message text: Sold-to party &1 is blocked.

  • Show details Hide details
  • What causes this issue?

    You want to create or change a delivery schedule processing option for
    sold-to party &v1&. The data related to sold-to party &v1& may include
    personal data and is blocked.

    System Response

    The system does not display any data related to sold-to party &v1& to
    protect personal data.

    System Response

    The system does not display any data related to sold-to party &v1& to
    protect personal data. You cannot create or change a delivery schedule
    processing option for this sold-to party.

    How to fix this error?

    If you are sure that you want to create or change a delivery schedule
    processing option for sold-to party &v1&, use transaction BUP_REQ_UNBLK
    to request unblocking. Ensure that this is compliant with your
    organization's policies.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EDI_SD886 - Sold-to party &1 is blocked. ?

    The SAP error message EDI_SD886 indicates that the "Sold-to party" (customer) specified in the sales document is blocked. This can occur in various scenarios, particularly in the context of sales and distribution (SD) processes, where customer data is critical for processing orders.

    Cause:

    The error typically arises due to one or more of the following reasons:

    1. Customer Master Data Blocked: The sold-to party's master data may be flagged as blocked in the customer master record. This can happen if the customer has outstanding payments, has been marked for deletion, or has been blocked for other business reasons.

    2. Credit Management: If your organization uses credit management, the customer may have exceeded their credit limit or have a poor credit rating, leading to a block on their account.

    3. Sales Area Block: The customer may be blocked in a specific sales area, which can prevent sales documents from being processed.

    4. Status Changes: Changes in the status of the customer (e.g., moving from active to inactive) can also lead to this error.

    Solution:

    To resolve the EDI_SD886 error, you can take the following steps:

    1. Check Customer Master Data:

      • Go to transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area).
      • Enter the sold-to party number and check the status of the customer. Look for any blocks in the "Status" tab.
    2. Review Credit Management Settings:

      • If your organization uses credit management, check the credit limit and status of the customer. You can do this using transaction code FD32 (Change Customer Credit Management).
      • If the customer is blocked due to credit issues, you may need to adjust their credit limit or resolve any outstanding issues.
    3. Unblock the Customer:

      • If the customer is blocked for legitimate reasons (e.g., payment issues), you may need to contact the relevant department (e.g., finance) to resolve the issue.
      • If the block is no longer valid, you can remove the block in the customer master data using transaction code XD02 (Change Customer).
    4. Check Sales Area Settings:

      • Ensure that the customer is not blocked in the specific sales area relevant to the transaction. This can be checked in the customer master data.
    5. Consult with Relevant Departments:

      • If you are unsure why the customer is blocked, consult with your finance or sales department for further insights.

    Related Information:

    • Transaction Codes:

      • XD03: Display Customer
      • VD03: Display Customer - Sales Area
      • FD32: Change Customer Credit Management
      • XD02: Change Customer
    • SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.

    • Documentation: Review SAP documentation on customer master data management and credit management for more detailed procedures and best practices.

    By following these steps, you should be able to identify the cause of the block and take appropriate action to resolve the EDI_SD886 error.

    • Do you have any question about this error?


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