How To Fix EDESK_UI_WD171 - Files opened successfully in CAD system; close E-desktop

SAP Error Message - Details

• Message type: E = Error

• Message class: EDESK_UI_WD - Engineering Desktop: User Interface Web Screen

• Message number: 171

• Message text: Files opened successfully in CAD system; close E-desktop

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDESK_UI_WD171 - Files opened successfully in CAD system; close E-desktop ?

  The SAP error message EDESK_UI_WD171 indicates that files have been successfully opened in a CAD (Computer-Aided Design) system, but the E-desktop (the SAP Engineering Desktop) needs to be closed to proceed. This error typically arises in scenarios where the integration between SAP and CAD systems is being utilized, and it often relates to the management of files and sessions between these systems.
  Cause:
  
  Open Sessions: The error occurs when the E-desktop is still open while trying to perform an operation that requires it to be closed. This can happen if a user has opened files in the CAD system but has not closed the E-desktop application.
  File Locking: The CAD system may have locked the files for editing, and the E-desktop needs to be closed to release these locks.
  Integration Issues: There may be issues with the integration settings between SAP and the CAD system, leading to conflicts in file handling.
  
  Solution:
  
  Close E-desktop: The immediate solution is to close the E-desktop application. Ensure that all files are saved and closed in the CAD system before doing this.
  Check for Open Files: Verify that there are no open files in the CAD system that might be causing the conflict. Close any unnecessary files or sessions.
  Restart the Application: If closing the E-desktop does not resolve the issue, try restarting both the E-desktop and the CAD application to reset any potential session conflicts.
  Review Integration Settings: If the problem persists, check the integration settings between SAP and the CAD system to ensure they are configured correctly.
  Consult Documentation: Refer to the SAP and CAD system documentation for any specific instructions or troubleshooting steps related to file handling and session management.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Permissions: Ensure that the user has the necessary permissions to open and close files in both the SAP and CAD systems.
  System Logs: Review system logs for any additional error messages or warnings that might provide more context about the issue.
  Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP support or your organization's IT department for further assistance.
  
  By following these steps, you should be able to resolve the EDESK_UI_WD171 error and continue working with your CAD files in conjunction with SAP.