How To Fix EDESK_UI_WD004 - Error while calling partner integration; application closed

SAP Error Message - Details

• Message type: E = Error

• Message class: EDESK_UI_WD - Engineering Desktop: User Interface Web Screen

• Message number: 004

• Message text: Error while calling partner integration; application closed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDESK_UI_WD004 - Error while calling partner integration; application closed ?

  The SAP error message EDESK_UI_WD004 typically indicates an issue related to partner integration, often occurring in the context of SAP's Enterprise Services or when using the SAP Cloud Platform Integration (CPI). This error can arise due to various reasons, including configuration issues, connectivity problems, or data inconsistencies.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the integration configuration can lead to this error. This includes incorrect partner profiles, service definitions, or communication arrangements.
  Network Connectivity: Issues with network connectivity between the SAP system and the partner system can cause the application to fail when trying to establish a connection.
  Authorization Problems: The user or service account may not have the necessary permissions to access the partner system or perform the required operations.
  Data Format Issues: If the data being sent to or received from the partner system is not in the expected format, it can lead to errors.
  Service Availability: The partner service may be down or unavailable, leading to a failure in the integration process.
  
  Solutions:
  
  Check Configuration: Review the integration configuration settings in the SAP system. Ensure that all partner profiles, service definitions, and communication arrangements are correctly set up.
  Test Connectivity: Use tools like SAP's transaction codes (e.g., SOAMANAGER) to test the connectivity to the partner system. Ensure that the network is functioning correctly and that there are no firewall issues blocking the connection.
  Review Authorizations: Verify that the user or service account being used for the integration has the necessary authorizations to access the partner system.
  Validate Data: Check the data being sent to the partner system for any inconsistencies or formatting issues. Ensure that it adheres to the expected schema.
  Monitor Service Status: Check the status of the partner service to ensure it is operational. If the service is down, you may need to wait until it is restored or contact the partner for support.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Review application logs and traces in the SAP system to gather more details about the error. This can provide insights into what went wrong during the integration process.
  Documentation: Refer to the official SAP documentation for the specific integration scenario you are working with, as it may contain additional troubleshooting tips and best practices.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken to resolve it.