How To Fix EDESK_CORE412 - Transfer incomplete original information from Web service to get_files()

SAP Error Message - Details

• Message type: E = Error

• Message class: EDESK_CORE - Engineering Desktop: Central Functions

• Message number: 412

• Message text: Transfer incomplete original information from Web service to get_files()

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDESK_CORE412 - Transfer incomplete original information from Web service to get_files() ?

  The SAP error message EDESK_CORE412 indicates that there was an issue with transferring original information from a web service to the get_files() function. This error typically arises in the context of SAP's Document Management System (DMS) or when dealing with web services that interact with file transfers.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the web service, leading to incomplete data transfer.
  Web Service Configuration: The web service may not be properly configured, or there may be issues with the endpoint URL or authentication.
  Data Format Issues: The data being sent or received may not be in the expected format, leading to parsing errors.
  Timeouts: The web service call may be timing out due to long processing times or large file sizes.
  Authorization Issues: The user or service account may not have the necessary permissions to access the web service or the files being requested.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the SAP system and the web service. You can use tools like ping or traceroute to diagnose connectivity.
  Review Web Service Configuration: Verify that the web service is correctly configured in SAP. Check the endpoint URL, authentication methods, and any required headers.
  Validate Data Formats: Ensure that the data being sent to and received from the web service is in the correct format. This may involve checking XML or JSON structures, depending on the web service.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings for the web service calls in SAP.
  Check User Permissions: Ensure that the user or service account has the necessary permissions to access the web service and the files involved in the transfer.
  Review Logs: Check the SAP application logs and web service logs for any additional error messages or warnings that could provide more context about the failure.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Documentation: Review the documentation for the specific web service being used, as it may contain information about common issues and troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other technical forums for similar issues reported by other users and their solutions.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.