How To Fix EDESK_CORE197 - One or more files were not saved in CAD System

SAP Error Message - Details

• Message type: E = Error

• Message class: EDESK_CORE - Engineering Desktop: Central Functions

• Message number: 197

• Message text: One or more files were not saved in CAD System

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDESK_CORE197 - One or more files were not saved in CAD System ?

  The SAP error message EDESK_CORE197, which states "One or more files were not saved in CAD System," typically occurs in the context of integrating SAP with a Computer-Aided Design (CAD) system. This error can arise due to various reasons related to file handling, permissions, or configuration issues. Here are some common causes, potential solutions, and related information:
  Causes:
  
  File Path Issues: The specified file path for saving the CAD files may be incorrect or inaccessible.
  Permissions: The user may not have the necessary permissions to write files to the specified directory in the CAD system.
  File Format Compatibility: The file format being saved may not be supported by the CAD system.
  Network Issues: If the CAD system is on a network drive, network connectivity issues could prevent file saving.
  Configuration Errors: Incorrect configuration settings in the SAP system or the CAD integration settings may lead to this error.
  File Locking: The file may be locked by another process or user, preventing it from being saved.
  
  Solutions:
  
  Check File Path: Verify that the file path specified in the SAP system is correct and accessible. Ensure that the directory exists.
  Review Permissions: Ensure that the user has the necessary permissions to write to the target directory in the CAD system. Adjust permissions if necessary.
  Validate File Format: Confirm that the file format being saved is compatible with the CAD system. If not, consider converting the file to a supported format.
  Network Connectivity: If the CAD system is on a network drive, check the network connection and ensure that the drive is accessible.
  Configuration Review: Review the integration settings between SAP and the CAD system to ensure they are correctly configured. This may involve checking settings in both systems.
  Check for File Locks: Investigate if the file is being used by another process or user. If so, wait for the file to be released or coordinate with the user to unlock it.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Integration Documentation: Review the integration documentation for SAP and the specific CAD system being used. This documentation may provide insights into configuration settings and troubleshooting steps.
  Logs and Traces: Enable logging or tracing in both SAP and the CAD system to gather more detailed information about the error. This can help identify the root cause.
  Support: If the issue persists, consider reaching out to SAP support or the support team for the CAD system for further assistance.
  
  By systematically addressing these potential causes and implementing the suggested solutions, you should be able to resolve the EDESK_CORE197 error and successfully save files in the CAD system.