How To Fix EDESK_CONNECT_DMS000 - Files opened successfully in CAD system; close E-desktop


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EDESK_CONNECT_DMS - Engineering Desktop: Documents

  • Message number: 000

  • Message text: Files opened successfully in CAD system; close E-desktop

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EDESK_CONNECT_DMS000 - Files opened successfully in CAD system; close E-desktop ?

    The SAP error message EDESK_CONNECT_DMS000 typically indicates that there is an issue with the integration between SAP and the CAD system when trying to access files through the E-Desktop. The message suggests that files have been opened successfully in the CAD system, but the E-Desktop needs to be closed to proceed.

    Cause:

    1. Open Files in CAD System: The error occurs when files are already opened in the CAD system, and the E-Desktop is trying to access or manipulate those files.
    2. Session Conflicts: There may be a session conflict where the E-Desktop is trying to perform an operation while the CAD system is still using the files.
    3. Configuration Issues: There could be misconfigurations in the integration settings between SAP and the CAD system.

    Solution:

    1. Close the CAD Files: Ensure that all files opened in the CAD system are closed. This will allow the E-Desktop to access the files without conflicts.
    2. Close E-Desktop: If the E-Desktop is open, close it and then reopen it after ensuring that the CAD files are closed.
    3. Check Integration Settings: Review the integration settings between SAP and the CAD system to ensure they are correctly configured.
    4. Restart Applications: Sometimes, simply restarting both the CAD application and the E-Desktop can resolve temporary issues.
    5. Check for Updates: Ensure that both the SAP system and the CAD system are updated to the latest versions, as updates may contain bug fixes related to integration issues.

    Related Information:

    • Documentation: Refer to the SAP Help Portal or the documentation specific to the CAD system for detailed integration guidelines.
    • SAP Notes: Check SAP Notes for any known issues or patches related to the error message EDESK_CONNECT_DMS000.
    • Support: If the issue persists, consider reaching out to SAP support or your CAD system vendor for further assistance.

    By following these steps, you should be able to resolve the error and ensure smooth operation between SAP and your CAD system.

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