How To Fix EDESK_COMM_PIO017 - Unknown failure in system &1 while calling RFC &2 with destination &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EDESK_COMM_PIO - Engineering Desktop: Partner Integration Outbound

  • Message number: 017

  • Message text: Unknown failure in system &1 while calling RFC &2 with destination &3

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EDESK_COMM_PIO017 - Unknown failure in system &1 while calling RFC &2 with destination &3 ?

    The SAP error message EDESK_COMM_PIO017 indicates that there was an unknown failure in the system while attempting to call a Remote Function Call (RFC). This error can occur for various reasons, and understanding the cause and potential solutions can help in troubleshooting the issue.

    Possible Causes:

    1. Network Issues: There may be network connectivity problems between the systems involved in the RFC call.
    2. RFC Destination Configuration: The RFC destination (defined in transaction SM59) may be incorrectly configured or not reachable.
    3. Authorization Issues: The user credentials used for the RFC call may not have the necessary authorizations.
    4. System Performance: The target system may be experiencing performance issues or may be down.
    5. Incorrect Function Module: The function module being called may not exist or may have been changed.
    6. Timeouts: The RFC call may be timing out due to long processing times or network delays.
    7. SAP Notes: There may be known issues or bugs related to the specific version of SAP you are using.

    Solutions:

    1. Check Network Connectivity: Ensure that there is proper network connectivity between the systems. You can use tools like ping or traceroute to diagnose network issues.
    2. Verify RFC Destination: Go to transaction SM59 and check the configuration of the RFC destination. Test the connection to ensure it is working correctly.
    3. Review Authorizations: Ensure that the user ID used for the RFC call has the necessary authorizations to execute the function module.
    4. Monitor System Performance: Check the performance of the target system. Look for any locks, long-running processes, or system downtimes.
    5. Check Function Module: Verify that the function module being called exists and is correctly implemented. You can use transaction SE37 to check the function module.
    6. Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the RFC destination configuration.
    7. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.

    Related Information:

    • Transaction Codes:
      • SM59 - RFC Destinations
      • SE37 - Function Module
      • ST22 - Dump Analysis
      • SM21 - System Log
    • SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed logs and error messages to facilitate troubleshooting.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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